Supernatural Collagen Boosting 72-Hour Hydration Crème Riche Refill


If you have previously purchased a Supernatural 72-Hour Crème and have finished the pod that sits in this product, you now have the option to participate in our Emma Lewisham Beauty Circle Refill Programme. 

Please don’t throw away your Supernatural 72-Hour Crème jar, you’ll still need this! Simply detach the empty refill pod that sits within your jar, and send this back to us to ensure it’s refilled and kept in circulation.  

You can then replace your empty refill pod by purchasing another Supernatural 72-Hour Crème refill pod from us. 

Our Emma Lewisham Beauty Circle Refill Programme is currently only available for New Zealand and Australian customers. 

More than 120 billion units of packaging are produced every year by the global cosmetics industry – the majority of it is not recycled. The UN has declared our current situation a ‘planetary crisis’. 

Our vision is a beauty industry, where all products are offered as part of a refillable model. When you purchase a refillable product over a new bottle there is a quantifiable impact*: 

  • 70% less CO2 emissions   
  • 60% less energy  
  • 45% less water  


  • Purchase a ‘refill pod’ on this website. This is a re-useable pod that has been cleaned, sterilised, refilled and kept in circulation.  
  • You will then receive your Emma Lewisham refill pod in a reusable shipping box.   
  • Put your empty/old Emma Lewisham pod inside the box it came in (using the tissue provided to protect it) and seal the box.  Please do NOT return your jar, only the detachable pod inside it.  
  • Visit and enter your information to get your pre-paid return shipping label, which you can use to send your empty bottle back to us. You’ll need to provide an order code, which is “ELR” + a dash + 000000 + your 5 digit Emma Lewisham order number.  An example order code would look like:  ELR-0000056184.  Remember, you can get your Emma Lewisham 5 digit order number from your Emma Lewisham shipment confirmation email.
  • Print your pre-paid return shipping label (or go into a Post Office and they will do it for you), then place it over the old shipping label on your box 
  • Drop your package off to the nearest Post Office, or Post Box. You can find your nearest Post Office here  


  • Purchase a ‘refill pod’ on this website. This is re-useable pod that has been cleaned, sterilised, refilled and kept in circulation.  
  • Add a free shipping label to your cart at the checkout. Or, download and print your free shipping label from here: 
  • Put your empty Emma Lewisham refill pod inside any re-useable packaging for shipping (e.g. an old cardboard box).  Please do NOT return your jar, only the empty detachable pod inside it.  Place your pre-paid return shipping label over the old shipping label on your box. 
  • You can either ring NZ Post on 0800 268 743 to arrange a free pick up, or drop this off to your local NZ Post Shop. You can find your nearest Post Shop here 


*LCA Centre 

Every Emma Lewisham product has been circular designed, with the intention of being refillable, recyclable or compostable. We believe the future of beauty is where brands take ownership for what happens to their packaging at the end of its life.

Our Supernatural Collagen Boosting 72-Hour Hydration Crème Riche Refill box is printed on an environmentally responsible paper which has been produced using PEFC certified pulp from responsible sources. We print on it using mineral, oil free, vegetable based inks and water based coatings. Oil based glue is required to assemble these boxes. Stamping foil used on the box does not affect recyclability. It is 100% recyclable in New Zealand with no chemical coatings, which means our boxes will degrade naturally.

Our Illuminating Supernatural Collagen Boosting 72-Hour Hydration Crème Riche Refill Pod is a colour plastic pod with a plastic lid made from imported virgin materials.

We've worked hard to provide you with clean skincare via a supply chain that is efficient, transparent, and accountable. To this end, we have developed a Sustainability Framework which provides transparency on what Emma Lewisham is doing to address the six drivers of our supply chain: raw materials, supplier, manufacturing, distribution, retail outlets and customers. These are aligned with the United Nations Sustainable Development GoalsRead the Emma Lewisham Sustainability Framework

The Emma Lewisham StandardTM

100% natural and traceable

Scientifically proven formula

Part of the Emma Lewisham Beauty Circle – Refill & Recycle

Vegan. Cruelty free. PETA certified animal testing free

Safe to use while pregnant & breastfeeding

Compostable packaging

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