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Delivery
We know you’ll be excited to receive your Emma Lewisham products as soon as possible.
Christmas 2021 Delivery Cut Off Dates
If you would like receive your Emma Lewisham order in time for Christmas, we recommend that you order before the following dates:
| Region: | Order By: |
| New Zealand (excluding Auckland) | Sunday 19th December |
| Auckland | Monday 20th December |
| Sydney Metro (postcodes 1000 - 2249 and 2760 -2770) | Sunday 19th December |
| Melbourne Metro (postcodes 3000 - 3207 and 8000 - 8499) | Sunday 19th December |
| Brisbane Metro (postcodes 4000 - 4207 and 9000 - 9499) | Sunday 19th December |
| Rest of Australia | Tuesday 14th December |
| USA Express (DHL) Shipping | Thursday 13th December |
| Rest of World | Thursday 25th November |
- New Zealand and Australian orders will not attract import or customs duties.
- For all other countries, import or customs duties (including GST and VAT) may be charged once the order reaches the destination country and must be paid by the person placing the order. We will not refund your order if you do not want to pay the import or customs duty. Customs duties and policies vary per country, please see here what the thresholds are for your country. This may also impact delivery times.
Click on your country below to see when you can expect them, but please be aware there are currently global shipping delays due to COVID-19.
Orders over $150 (NZD) - free express shipping
Orders below $150 (NZD) - express shipping flat rate of $4.95 (NZD)
Delivery time (estimated)
We aim to deliver your order within 1-2 business days.
Rural deliveries may take an additional 1-2 days.
Orders over $150 - free express shipping
Orders below $150 - express shipping flat rate of $4.95
Shipping Update: December 25, 2021 - January 3rd, 2022
Our Australian warehouse team is having a well-deserved break over this time so there will be a delay in fulfilling orders. We apologise in advance for any inconvenience caused and all Australian order shipping will be free during this time.
If you need your Emma Lewisham products urgently, please visit one of our wonderful Australian retail store stockists.
Orders over $170 (USD) - free express shipping
Orders below $170 (USD) - flat rate of $14.95 (USD)
We aim to deliver your order within 5-10 business days to all metro areas with express shipping, and within 6-14 days with standard shipping.
Rural deliveries may take an additional 1-2 days.
Please be aware there are currently delays due to Covid-19, which has caused reduced flights and flight capacity.
Orders over $165 (SGD) - free express shipping
Orders below $165 - flat rate of $14.95 (SGD) express shipping
We aim to deliver your order within 4-10 business days to all metro areas with express shipping.
Rural deliveries may take an additional 1-2 days.
Orders over $200 (GBP) - free shipping
Orders below $200 (GBP) - flat rate of $14.95 (GBP)
We aim to deliver your order within 5-10 business days to all metro areas.
Rural deliveries may take an additional 1-2 days.
Please be aware there are currently delays due to Covid-19, which has caused reduced flights and flight capacity.
Orders over $100 (NZD) - flat rate of $9.95 (NZD)
Orders below $100 (NZD) - flat rate of $14.95 (NZD)
We aim to deliver your order within 8-15 business days to all metro areas with express shipping, and within 10-18 days with standard shipping.
Rural deliveries may take an additional 1-2 days.
Please be aware there are currently delays due to Covid-19, which has caused reduced flights and flight capacity.
*Rest of the World includes: Austria, Belgium, Brazil, Canada, China, Denmark, France, Germany, Hong Kong SAR, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, Norway, Poland, Portugal, Russia, Slovenia, South Korea, Sweden, Switzerland, Turkey.
Please make sure you provide complete and accurate delivery information.
In New Zealand, if you order before 4pm on a business day
- We aim to deliver the next business day within the North Island (excluding rural deliveries)
- We aim to deliver the next business day within the South Island (excluding rural deliveries)
Additional delivery information:
COVID-19: As a result of COVID-19, our delivery times are likely to be more than the targets outlined above. The number of both domestic and international freight and flights are currently below the normal capacity. If you have not received your order within a reasonable amount of time, please let us know and we can check the status of your order.
